TERMS & CONDITIONS

Deposits & Payments.

To book an appointment, you must pay a non-refundable deposit beforehand. You can pay the deposit online, over the phone, or in person.

If you cancel or reschedule your appointment, please give us at least 24 hours notice, and your deposit can be used for another appointment. We accept different payment methods like cash, EFTPOS, Visa, MasterCard, AfterPay, and American Express.

If you cancel with sufficient notice, your deposit can be used as credit towards other services, but it cannot be refunded or transferred to a gift voucher.

Appointment Etiquette.

We will always try our best to accommodate for your booking, however late arrivals more than 10 minutes will have to be rescheduled. If you are visiting for the first time, please allow adequate time for traffic.

Terms and Conditions 

A $50 deposit is taken at the time of your Infinite Bracelet booking. This amount will be deducted from your final purchase on the day. Essentially you only pay for the jewellery you get. Appointment deposits are non-refundable. Failure to cancel and/or reschedule your appointment at least 24 hours prior will result in a forfeit of the deposit. 

  • A $30 repair booking covers the entirety of your repair costs. This appointment is only valid if you are still in possession of the chain  

  • If it’s been broken if it’s been broken by the link this is a free repair

  • If you are to cancel and/or reschedule your appointment at least 24 hours prior will result in a forfeit of the deposit. 

  • We offer a  1 month free of charge repair warranty for all Infinite Bracelets from the time it is welded onto your wrist. This rule only applies if you are still in possession of the chain. If in the case the chain is lost and cannot be retrieved, we are unable to replace the chain for you. 

  • If you have purchased a forever piece and would like to have it removed and turned into a removable clasp bracelet a $20 fee will be charged at the time of your booking (if made online) or appointment (if it is a walk in customer). 

  • All bracelets are deemed custom and once cut, there are no refunds or exchanges. All sales of forever Bracelets anklets or necklaces are considered final. 

  • Have further questions? Reach out to foreverbalmy@gmail.com or DM us on instagram